Refund Policy

Last updated: October 26, 2026

We want you to be happy with your purchase.

30-day money-back guarantee

If a product isn't useful to you, request a refund within 30 days of purchase and you will receive a full refund. No questions asked.

How to request a refund

• Email support [at] radixum.com with your order number, or
• Use the link in your Paddle receipt email, or visit paddle.net.

Refunds are processed by Paddle.com, our Merchant of Record, to your original payment method. Your bank may take several business days to show the credit.

Fair use

We may decline refunds where there is evidence of fraud or abuse, such as repeated purchase-and-refund patterns. This does not affect your statutory rights as a consumer.

This policy works alongside the Paddle Refund Policy; where your rights under it are greater, those apply.